|
SUpport doesnt get back to me??
I have launched multiple tickets that just gets closed without any1 getting back to me??
|
|
Re: SUpport doesnt get back to me??
Is this happening to anyone else
|
|
Re: SUpport doesnt get back to me??
Was this an instance where you issued multiple tickets on a single issue?
If so, I have seen a developer post on the forum that creating duplicate tickets over a single issue is problematic for tech-support because they have to waste time identifying the additional tickets as duplicates of an issue that is already in their queue. I believe generally they have been closing duplicate tickets because the tickets are redundant. |
Users browsing this forum: No registered players and 2 guests
