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SUpport doesnt get back to me?? Return to The Town Pub


【в√】GodsWarriorWoman
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SUpport doesnt get back to me??

Post by 【в√】GodsWarriorWoman on Sun Nov 03, 2013 10:21 am

I have launched multiple tickets that just gets closed without any1 getting back to me??


【в√】GodsWarriorWoman
The Freedom Fighter
 
World: Legends
Gold: 100000
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Joined: Wed Jun 06, 2012 5:10 am

Re: SUpport doesnt get back to me??

Post by 【в√】GodsWarriorWoman on Wed Nov 06, 2013 2:11 pm

Is this happening to anyone else


Indy™
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Re: SUpport doesnt get back to me??

Post by Indy™ on Wed Nov 06, 2013 9:51 pm

Was this an instance where you issued multiple tickets on a single issue?

If so, I have seen a developer post on the forum that creating duplicate tickets over a single issue is problematic for tech-support because they have to waste time identifying the additional tickets as duplicates of an issue that is already in their queue. I believe generally they have been closing duplicate tickets because the tickets are redundant.


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