Back to PK
forum logo

Returned to Pk, myriad of issues Return to Mentors and Mentees


drakidia
The Ready
 
World: Legends
Gold: 28540
Flags: 87
Posts: 6
Joined: Wed Jan 11, 2012 7:58 pm

Returned to Pk, myriad of issues

Post by drakidia on Wed Jan 23, 2013 3:34 pm

#1) I cannot make golems nor can I find mine.
#2) Lots of my travel locations are gone.
#3) My house was burnt (fine with this) but I can no longer make a new one (not fine with this).
#4) The new customer 'support' is a slap in the face. Its like 4 questions with no real forum-based kind of support going on. Thus I am posting here.
What the hell guys?


Diokhan
The Phoenix
 
World: Legends
Gold: 633544
Flags: 3701
Posts: 605
Joined: Thu May 05, 2011 8:50 pm

Re: Returned to Pk, myriad of issues

Post by Diokhan on Wed Jan 23, 2013 4:01 pm

drakidia wrote:#1) I cannot make golems nor can I find mine.

Check compass, if not email to help@parallelkingdom.com or submit a ticket on https://perblue.zendesk.com/anonymous_requests/new
#2) Lots of my travel locations are gone.
load non sticky estates, of not email to help@parallelkingdom.com or ticket on https://perblue.zendesk.com/anonymous_requests/new
#3) My house was burnt (fine with this) but I can no longer make a new one (not fine with this).
email help@parallelkingdom.com or ticket https://perblue.zendesk.com/anonymous_requests/new
#4) The new customer 'support' is a slap in the face. Its like 4 questions with no real forum-based kind of support going on. Thus I am posting here.
no, new support is awesome, it says 2-3 days, but you get a answer in 24 hours (except you submit a ticket on saturday evening)


drakidia
The Ready
 
World: Legends
Gold: 28540
Flags: 87
Posts: 6
Joined: Wed Jan 11, 2012 7:58 pm

Re: Returned to Pk, myriad of issues

Post by drakidia on Wed Jan 23, 2013 8:10 pm

I tried reinstalling. Fixed the monster attack location bug on my compass, but nothing else.

Guess I'll just have to wait it out.
Thanks for that really awesome reply even though I still kinda disagree with the new system. I appreciate it


belivingtheword
The Fury
 
World: Legends
Gold: 8617479
Flags: 399
Posts: 2273
Joined: Wed Apr 28, 2010 12:56 pm

Re: Returned to Pk, myriad of issues

Post by belivingtheword on Thu Jan 24, 2013 4:15 am

I think he meant the new customer support forum is.kinda weak.


Who is Online

Users browsing this forum: No registered players and 1 guest

cron