Back to PK
forum logo

Bluestacks:Your device has been banned Return to Horizons (Web)


{§küll}Thor:3
The Alluring
 
World: Legends
Gold: 3005
Flags: 8
Posts: 29
Joined: Sun Feb 26, 2012 1:44 pm

Bluestacks:Your device has been banned

Post by {§küll}Thor:3 on Thu Jul 18, 2013 3:53 pm

Okay, so I downloaded bluestacks and downloaded pk on to the bluestacks. When I try to log in, while its authenticating with server,
it just turns red and say "your device has been banned" and I really wanna try out horizons.. any help?


MissMoon
The Green
 
World: Legends
Gold: 15734338
Flags: 1919
Posts: 1435
Joined: Mon Feb 15, 2010 1:10 pm

Re: Bluestacks:Your device has been banned

Post by MissMoon on Thu Jul 18, 2013 7:00 pm

I'm not sure why it's telling you your device has been banned as I haven't encountered that error before. But could you possibly be trying to use your Legends/mobile account in the Horizons/web world? Unfortunately, you can't do that. You'll need to start over from scratch with a new character for the Horizons world. Use a new username and a different email address for this new Horizons character. If this isn't your problem, then I suggest contacting Customer Support at help@parallelkingdom.com.


{§küll}Thor:3
The Alluring
 
World: Legends
Gold: 3005
Flags: 8
Posts: 29
Joined: Sun Feb 26, 2012 1:44 pm

Re: Bluestacks:Your device has been banned

Post by {§küll}Thor:3 on Sun Jul 21, 2013 3:38 am

Well that problem has been solved.. looks like I gotta make a new acc lmao
But it says it cant find where Im at and I have my gps stuff on that it told me to check if I have it on
Any suggestions on how to solve that?


captidgas
 
World: Horizons
Gold: 481464
Flags: 8257
Posts: 42
Joined: Wed Sep 07, 2011 4:23 pm

Re: Bluestacks:Your device has been banned

Post by captidgas on Sun Jul 21, 2013 10:52 am

you should not be useing gps stuff on blue stacks the game is not gps based in bluestacks


{§küll}Thor:3
The Alluring
 
World: Legends
Gold: 3005
Flags: 8
Posts: 29
Joined: Sun Feb 26, 2012 1:44 pm

Re: Bluestacks:Your device has been banned

Post by {§küll}Thor:3 on Sun Jul 21, 2013 2:22 pm

...I dont understand why it saids it cannot find me if it wasnt based on the gps system


{ƒαtα£}martinxy01
The Artisan
 
World: Legends
Gold: 1062144
Flags: 91
Posts: 452
Joined: Mon Nov 19, 2012 11:57 am

Re: Bluestacks:Your device has been banned

Post by {ƒαtα£}martinxy01 on Sun Jul 21, 2013 2:31 pm

Are you sure you installed the right apk? Hadn only the "your device has been banned" error - on the mobile server.


{§küll}Thor:3
The Alluring
 
World: Legends
Gold: 3005
Flags: 8
Posts: 29
Joined: Sun Feb 26, 2012 1:44 pm

Re: Bluestacks:Your device has been banned

Post by {§küll}Thor:3 on Sun Jul 21, 2013 3:15 pm

Im not sure... I looked up PK from blustacks
I dont understand the instruction lol


MissMoon
The Green
 
World: Legends
Gold: 15734338
Flags: 1919
Posts: 1435
Joined: Mon Feb 15, 2010 1:10 pm

Re: Bluestacks:Your device has been banned

Post by MissMoon on Sun Jul 21, 2013 7:55 pm

Follow the instructions on this page: http://parallelkingdom.com/PlayHorizons.aspx


ЀΛTĦ~CØłł€CT€R
 
World: Horizons
Gold: 690
Flags: 1
Posts: 1
Joined: Fri Jul 26, 2013 3:54 pm

Re: Bluestacks:Your device has been banned

Post by ЀΛTĦ~CØłł€CT€R on Sat Aug 03, 2013 1:24 pm

how come when i try to start the aplication it says there is a problem


MissMoon
The Green
 
World: Legends
Gold: 15734338
Flags: 1919
Posts: 1435
Joined: Mon Feb 15, 2010 1:10 pm

Re: Bluestacks:Your device has been banned

Post by MissMoon on Sat Aug 03, 2013 7:43 pm

No idea, but if you are still having troubles then try submitting a ticket with customer service:

https://perblue.zendesk.com/anonymous_requests/new

Or email them at help@parallelkingdom.com.

Next

Who is Online

Users browsing this forum: No registered players and 1 guest

cron