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Pιsтσℓ♡bιscυιτ
The Brick Wall
 
World: Legends
Gold: 162238
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Joined: Tue Nov 16, 2010 2:22 am

Serious♡Problem

Post by Pιsтσℓ♡bιscυιτ on Fri Feb 01, 2013 11:06 am

im posting this here because emailing tech support for three weeks about it hasnt helped yet

SO FRUSTRATED

i had a glitched lantern which has since been expelled from my account. no matter where i am the lantern still shows on my avatar. any time i try to go in any dungeon it says "you are already going there". i did everything that nathan c asked me to do to try and resolve the problem and his final reply was to say there is no fix for my problem and he closed my ticket. my motivation to play pk is quickly dwindling as dungeons were my main source of gold, bricks and social interaction. i have spent way too much time and money on this game in the past couple years to be ignored like this. please help dangit.


TheIronTyler
The PerBlue Producer
 
World: Legends
Gold: 868248
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Joined: Mon Jun 21, 2010 11:19 am

Re: Serious♡Problem

Post by TheIronTyler on Fri Feb 01, 2013 11:18 am

Customer Support shouldn't take more than 1 or 2 days to respond at this point in the week. I'd make sure you're sending the issue to the correct email address of help@parallelkingdom.com.


Pιsтσℓ♡bιscυιτ
The Brick Wall
 
World: Legends
Gold: 162238
Flags: 12549
Posts: 187
Joined: Tue Nov 16, 2010 2:22 am

Re: Serious♡Problem

Post by Pιsтσℓ♡bιscυιτ on Fri Feb 01, 2013 11:22 am

tyler: i had an email volley with Nate C of support that is like 40 msgs long over a span of three weeks... i am only posting here as a last resort!


Pιsтσℓ♡bιscυιτ
The Brick Wall
 
World: Legends
Gold: 162238
Flags: 12549
Posts: 187
Joined: Tue Nov 16, 2010 2:22 am

Re: Serious♡Problem

Post by Pιsтσℓ♡bιscυιτ on Fri Feb 01, 2013 11:23 am

also your city makes me think of the movie there will be blood have you seen it? quite possibly my fav movie ever ever


Pιsтσℓ♡bιscυιτ
The Brick Wall
 
World: Legends
Gold: 162238
Flags: 12549
Posts: 187
Joined: Tue Nov 16, 2010 2:22 am

Re: Serious♡Problem

Post by Pιsтσℓ♡bιscυιτ on Fri Feb 01, 2013 11:48 am

come back =(


belivingtheword
The Fury
 
World: Legends
Gold: 8617479
Flags: 399
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Joined: Wed Apr 28, 2010 12:56 pm

Re: Serious♡Problem

Post by belivingtheword on Fri Feb 01, 2013 12:00 pm

Try entering the dungeon on another players lantern. I have no idea if it will help "reset" your avi. It's just something to try.


Pιsтσℓ♡bιscυιτ
The Brick Wall
 
World: Legends
Gold: 162238
Flags: 12549
Posts: 187
Joined: Tue Nov 16, 2010 2:22 am

Re: Serious♡Problem

Post by Pιsтσℓ♡bιscυιτ on Fri Feb 01, 2013 12:15 pm

at one point nate deleted my lantern and gave me a new one, that didnt work but i guess i could try buying a different kind... again just costing me more time and resources =((( thanks for the reply though i dont feel so alone anymore


Boobalicious
 
World: Legends
Gold: 7609
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Joined: Thu Mar 03, 2011 9:19 pm

Re: Serious♡Problem

Post by Boobalicious on Tue May 23, 2017 11:06 am

Whatever happened to Nate C, Ethan ,Stephen, or whatever his name is. Didn't he get fired? He helped ruin this game for Perblue. He has caused a lot of damage in game.


ØRC✨PK✨GOD✨
The Platinum Champion
 
World: Legends
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Joined: Wed Mar 27, 2013 11:58 am

Re: Serious♡Problem

Post by ØRC✨PK✨GOD✨ on Sat Jun 03, 2017 9:48 am

Who knows


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